Cairo University

FAQ

I am a faculty memer and I do not have an e-mail account subordinate to either my faculty or the university, what should I do?
In order to create a new e-mail account, you should send e-mail message via your personal e-mail attaching both of the following documents:
1. Your ID or passport.
2. Your faculty ID.
3. Mobile Number
To scholar@cu.edu.eg

I am a (current student / Alumini / Employee) and I do not have an e-mail account subordinate to either my faculty or the university, what should I do?
In order to create a new e-mail account, you should send e-mail message via your personal e-mail attaching both of the following documents:
1. Your ID or passport.
2. Your faculty ID / Graduation Certificate
3. Mobile Number
To support@stud.cu.edu.eg

I want to create a scholar account but I do not know how to register to the account, what should I do?
You should, first, check if you already have an e-mail account that is subordinate to the university. If you do not have an e-mail, kindly check the previous section.
After creating your e-mail account, you can register to scholar account via the following link:  http://scholar.cu.edu.eg/?q=user/register
You will shortly receive an e-mail message containing your account details.

I have forgotten my e-mail password abc@cu.edu.eg, what should I do?
Kindly send an e-mail message to the following address “scholar@cu.edu.eg” explaining the problem.

I have forgotten my e-mail password abc@staff.cu.edu.eg, what should I do?
Kindly send an e-mail message to the following address “scholar@cu.edu.eg” explaining the problem.

I have a problem concerning my scholar account, what should I do?
Kindly send an e-mail message to “scholar@cu.edu.eg” explaining your problem.

Kindly be notified that our replies could be delayed up to 72 hours due to the large number of requests and queries we receive.
Best Regards,
Cairo University Technology Support Team